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(erielack) Trains Screws up Again

At 05:33 02-05-2009, you wrote:
>Date: Fri, 1 May 2009 08:07:04 -0400
>From: "Ronald" <rdukarm_@_roadrunner.com>
>Subject: Re: (erielack) Trains Screws up Again -- Anthracite RR Map
>
>List,
>
>First off, I haven't seen the latest TRAINS issue so I can't comment on the
>Anthracite map.
>
>However, Henry and I were involved with the Buffalo area map last August.
>When we received TRAINS' original edition of their Buffalo map, it was quite
>poor. I really can't blame them as Buffalo is an extremely complex area.
>Actually, for not living here, they did a reasonable job.
>
>We had about three weeks till publication. We started trading emails with
>the TRAINS' staff on a daily basis. Sending complex colored maps back and
>forth is quite time consuming. Henry and I were persistant and insistant on
>getting it right. Every change we sent, TRAINS incorporated. I'll bet at
>least 40 emails were involved. Fortunately Henry is a real map expert, and I
>had the archives of the WNYRHS to draw on. Without our resources, I don't
>know how TRAINS could have done it.
>
>The TRAINS' staff was extremely helpful and cooperative. They made all the
>changes/additions/corrections we recommended. We still had a couple of minor
>changes to make but time ran out. These changes were not critical to the
>overall accuracy. We also had to make editorial decisions as to what time
>frame to incorporate. I think we errored on the side of including too much
>rather than too little.
>
>Unless you have gone thru this experience, you have no idea how much time,
>effort, research and energy must go into producing these maps. We had to
>balance our final product with the time available and the size of the map.
>When I finished with this map, I didn't want to see another map for months.
>
>There were a couple of changes we could have added but no one in the Buffalo
>area has pointed out any errors to me. I think we got it right. After the
>great experience we had with the TRAINS' staff and their dedication to
>getting it right, the statement "TRAINS Screws Up Again" is perhaps a bit
>harsh.
>
>Ron Dukarm

Ron and Henry,

As another person from Buffalo - albeit in Cleveland now - I truly do 
appreciate your yeoman's efforts on the Buffalo map.  So much of it - 
like so many other places - is now gone.




Dale Madison 



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